Bassel or Basil?

Bassel Yaman

Hello,

I am Bassel Yaman, an Accountant at Beam Electronics Industrial Co.,Ltd. The management of Beam Electronics Industrial Co.,Ltd. requires your legal counsel in helping us seek redress from our debtors in your region who owe us money and breached our purchase agreement. We have an agreement with them that states if any purchase fails to meet safety standards, we should notify them within 28 days of delivery of the goods for a full refund or exchange. The agreement also states that the refund or exchange will be processed within 14 days of receipt of the returned goods.

We received these goods at our warehouse on the 20th Oct 2012. The seller was notified on the 26th of Oct, 2012 that the goods failed to meet safety test. The goods were immediately returned back and delivery was confirmed by the seller on the 28th of Nov.2012.The refund was due on or before the 14th of Dec 2012, but till date we have not received any money for the returned goods. I have contacted them numerous times and my last conversation from them, they offered to exchange the goods. An exchange is not acceptable as we no longer stock this company product for safety reasons. We need your legal collector in resolving this dispute. Please advise me of the best approach to deal with this matter, If filling for a law suit will be appropriate.

If you require any more details, please do not hesitate to contact me.

Regards,


Looking forward to reading from you.

Bassel Yaman

Accounts Director,

Beam Electronics Industrial Co.,Ltd.

3967-36 Wada, Matsumoto City, Nagano Prefecture 390-1242

Tokyo Zip 110-0008